Product Analyst

About the job

About Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. **About The Role** Grubhub is looking for a bright, curious and energetic Product Analyst to join the Product Analytics team at GrubHub. The team surfaces insights that drive strategy and optimal decision making for the Executive team and leaders across the organization. In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities. **The Impact You’ll Make** • Collaborate with product management stakeholders to design and deliver analysis that informs our product roadmap • Build business cases that evaluate opportunities prior to changes being built/tested and validate impact post-launch • Provide ad-hoc analysis to isolate consumer pain points and identify potential solutions • Monitor KPIs and business drivers, highlighting trends and investigating underlying causes of discrepancies • Prepare KPI reports for the senior leadership teams • Be curious! Proactively surface insights and trends that improve our customer experience and help us grow faster! **What You Bring To The Table** • 3+ years of experience in data analytics or a closely related field • Strong analytical and problem-solving skills with a track record of leveraging data insights to influence business decisions • Ability to communicate insights to both technical and non-technical stakeholders, including senior leadership • Skills to work with large datasets and perform custom aggregations and data cleaning to meet analysis needs; SQL proficiency required • Understanding of data visualization best practices and tools (Excel skills required and Tableau experience preferred) • Understanding of basic statistical concepts (statistical significance, confidence intervals, etc) preferred • Functional experience with one or more of the following: product analytics, loyalty/subscription program analytics, e-commerce ads, website/app UI/UX optimization, and/or A/B testing is a plus.

Requirements

• Data Analytics
• SQL
• Problem-solving
• Data Visualization

Qualifications

• 3+ years of experience in data analytics or related field

Preferred Technologies

• Data Analytics
• SQL
• Problem-solving
• Data Visualization

Benefits

• Competitive salary package
• Medical, dental, and vision plans
• 401K

About the company

Grubhub is an online food ordering and delivery service that connects customers with restaurants, championing local businesses and enhancing community connections.