Product & Delivery Lead

About the job

🚀 Product & Delivery Lead (Solution Owner) At Phonon / 22North, we are building a Passenger Operations Platform for airlines and enterprise clients—focused on transforming customer interactions into revenue, efficiency, and operational control. We are looking for a Product & Delivery Lead who can connect business, product, and execution end-to-end. We are looking for someone who can turn ideas into live systems—not just manage tasks. 🎯 What You’ll Own • Translate customer requirements into structured product solutions and use cases • Drive pre-sales solutioning—join key client discussions, shape proposals, and ensure clarity of scope • Own client onboarding and delivery execution from contract to go-live • Break down solutions into clear tasks, timelines, and deliverables across Product and Engineering • Ensure on-time, high-quality implementations with strong coordination across teams • Bring structure and repeatability to proposals, onboarding, and delivery workflows 📊 How You’ll Be Measured • On-time go-live of client implementations • Proposal turnaround time and clarity • Reduction in delivery slippages and escalations • Quality of solutioning (minimal rework / scope changes) • Conversion support (pre-sales effectiveness) 🧠 What We’re Looking For • 5–8 years experience across Product / Business Analysis / Solutioning / Project Delivery • Strong ability to move from requirements → solution → execution • Comfortable in client-facing environments (workshops, demos, discussions) • Experience working with cross-functional teams (Product, Engineering, Sales) • High ownership, structured thinking, and bias for execution • Experience in SaaS / enterprise / API-based platforms preferred ➕ Good to Have • Experience in Airline, BFSI, or enterprise platforms • PMP or formal project management exposure (not mandatory) • Exposure to integration-heavy systems (APIs, workflows, automation) 🚫 This Role Is NOT • A documentation-only Product Manager role • A coordination-only Project Manager role • A backlog-only Agile role 👉 This is a high-ownership, execution-driven role with direct business impact 📍 Location Vadodara (open to relocation) ⚡ Why Join Us • Work directly with leadership on global airline and enterprise projects • Own outcomes across product, sales, and delivery • Be part of a high-impact, fast-scaling product organisation