Product Enablement Manager

About the job

ABOUT THE ROLE ARCHER is seeking its first Product Enablement Manager to partner with the Product Development organization to ensure the successful implementation, adoption, and operational excellence of ARCHER Connect and related product initiatives. RESPONSIBILITIES • Collaborate with Product Managers, business stakeholders, and end users to understand requirements, identify risks, and anticipate adoption challenges. • Support implementation and rollout of new features by working closely with Product teams and end users. • Act as an evangelist for ARCHER Connect and new product initiatives, promoting value and driving adoption across the organization. • Monitor production support ticket queues daily to identify aging, blocked, or high-impact issues and proactively drive them to closure. QUALIFICATIONS • Bachelor’s degree in computer science, Software Engineering, or a related field. Master's degree preferred. • 12+ Years working as a Product Operations Manager, Product Program Manager, Product Manager or similar Experience supporting Product Operations, Release Readiness, and Product Enablement within a Product Development organization. REQUIRED SKILLS • Strong working knowledge of Agile methodologies and tools such as JIRA and Confluence.