Product Engineer Level 1

About the job

Role Overview As a Product Engineer Level 1 (PE-1) in the Gen AI team you will be responsible for designing developing and delivering cutting-edge AI-powered solutions that redefine enterprise customer experiences. You will work hands-on with modern technologies collaborate closely with product managers architects and cross-functional teams and contribute to high-impact projects that directly shape the companys Gen AI roadmap. Roles & Responsibilities • Design development and maintain high-quality scalable and secure services and systems for Exotels Gen AI product suite. • Contribute to the engineering roadmap by breaking down requirements into technical specifications and executable tasks. • Build reliable backend components REST APIs microservices and client libraries with performance and maintainability in mind. • Ensure production readiness through comprehensive testing debugging monitoring and deployment best practices. • Collaborate with Product Managers to understand functional requirements and with Architects to ensure alignment on system design scalability and performance. • Analyse system performance troubleshoot production issues and drive root cause analysis and long-term fixes. • Contribute to engineering processes such as code reviews design discussions documentation and continuous improvement initiatives. • Work closely with cross-functional stakeholders to ensure smooth execution communication and alignment on priorities.

Requirements

• Python
• Backend Engineering
• Microservices
• REST APIs
• Gen AI technologies
• Cloud-native development

Preferred Technologies

• Python
• Backend Engineering
• Microservices
• REST APIs
• Gen AI technologies
• Cloud-native development

About the company

Exotel is a leading provider of AI transformation solutions for enterprise customer engagement and experience. With over 20 billion annual conversations across omnichannel voice agents and bots, Exotel is trusted by 7000 clients worldwide across BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education.