Product Management Senior Associate

About the job

Position Summary: We are looking for a Product Management Senior Associate to join the athenahealth Value-Based Care (VBC) Engines team in Bangalore. At the forefront of the healthcare market’s shift towards value-based care, the VBC Analytics & Performance zone works with an industry-leading client base to deliver comprehensive and actionable VBC reporting and analytics through flexible reporting tools, patterns, and strategic performance management services. Responsibilities: • Represent the customer for your assigned product area, ensuring ownership of the end-to-end customer journey and all touchpoints. • Partner with UX to research the problem space, identify user needs, and conceptualize solutions. • Define epics and user stories, clearly articulating business requirements and acceptance criteria—including UX/CX/Support needs. • Partner with Engineering to develop product features. • Identify and track metrics and success criteria, creating transparency into program success and opportunities for improvement. • Engage with Customer Success, Operations, and other internal partner teams to understand customer issues, communication of product decisions, and next steps. • Drive ongoing backlog allocation and prioritization for customer issues within your area of responsibility. • Support the rollout of fixes and features through alpha, beta, and general availability stages by collaborating with customer-facing teams, analyzing feature impact, and preparing communications. • Partner with Product Management leaders to drive portfolio and product strategy.

Requirements

• Product Management
• User Experience
• Data Analysis
• Cross-Functional Collaboration
• Healthcare Knowledge

Qualifications

• Bachelor’s Degree
• Master’s Degree

Preferred Technologies

• Product Management
• User Experience
• Data Analysis
• Cross-Functional Collaboration
• Healthcare Knowledge

About the company

athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes.