Product Owner

About the job

Position Summary National Consulting Services The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte’s overall success. Whether focused on project financial, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day. Position Summary: Product Owner Level: Senior Consultant or equivalent As a Senior Consultant serving as a Product Owner within Ascend, you will support product strategy execution, feature definition, and delivery of user-centric, scalable capabilities. Working closely with Product Managers, Engineering, Architecture, and other cross-functional teams, you will translate business needs into actionable requirements, manage the feature backlog, and ensure high-quality delivery aligned to Ascend’s platform vision. You will play a key role in synthesizing user insights, defining acceptance criteria, and contributing to the development of AI-enabled and data-driven platform capabilities. Work you’ll do: Product & Feature Delivery • Support Product Managers in refining product vision, strategy, and roadmap into actionable feature-level plans. • Manage day-to-day ownership of assigned features, ensuring alignment with Ascend’s business and technology objectives. • Translate business requirements into clear user stories, acceptance criteria, and technical dependencies within PMOne. • Facilitate backlog refinement, sprint planning inputs, and grooming sessions with engineering and global delivery teams. • Monitor feature progress, identify risks or blockers, and escalate issues to leadership as needed. Cross-Functional Collaboration • Partner with Engineering, Data, Architecture, and Operations teams to ensure features are feasible, scalable, secure, and aligned with platform standards. • Collaborate with Product Strategy and Release teams to support release planning, readiness activities, and KPI definition. • Work with user experience teams and end-users to validate feature assumptions and improve customer-centric outcomes. AI/GenAI & Data-Driven Capabilities • Contribute to the definition of GenAI-enabled features, including basic agent workflows, tool calling patterns, and RAG data requirements. • Work with data teams to identify feature-level data needs supporting retrieval and agentic experiences. • Assist in defining instrumentation events, telemetry, and success measures needed to track feature performance. Customer Advocacy & Continuous Improvement • Represent the “voice of the customer” by integrating end-user research and insights into feature prioritization. • Identify opportunities for incremental product improvements, usability enhancements, and process efficiency. • Support alignment and reuse of shared components across features within the Ascend ecosystem. Governance & Quality • Ensure documentation, decisions, and requirements meet Deloitte’s enterprise standards, governance expectations, and risk-management guidelines. • Maintain high-quality feature specifications and participate in quality reviews, demos, and acceptance testing. Team Development & Ways of Working • Model agile excellence and contribute to improving agile practices within the product team. • Mentor junior team members in writing user stories, structuring requirements, and applying agile frameworks.

Requirements

• Agile
• Product Management
• Communication
• Collaboration

Preferred Technologies

• Agile
• Product Management
• Communication
• Collaboration

About the company

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. We prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills.