Product Support Executive

About the job

About The Role We are looking for a detail-oriented and execution-focused Product Support Executive who will ensure seamless coordination across promotions, pricing accuracy, and inventory tracking. This role will play a critical part in driving sales performance by ensuring the right pricing, offers, and stock availability across stores and/or online platforms. Key Responsibilities • Promotions Management Coordinate with category and marketing teams to execute promotional campaigns. Ensure accurate configuration of offers, discounts, bundles, and schemes in the system. Track live promotions and flag discrepancies in pricing or execution. Maintain a calendar of ongoing and upcoming promotions. Monitor performance of promotions and share weekly reports. • Pricing Management Ensure correct product pricing across POS systems and online platforms. Update MRP, selling price, and promotional price as per approvals. Conduct periodic price audits in stores. Coordinate with brands/vendors for pricing updates and approvals. Ensure compliance with pricing policies and margin guidelines. • Inventory Tracking & Coordination Monitor stock levels across stores/warehouse. Track slow-moving, fast-moving, and non-moving inventory. Support in stock replenishment planning. Coordinate with warehouse/store teams for stock discrepancies. Ensure timely update of inward and outward stock movement in the system. Assist in stock audits and reconciliation processes. • Reporting & Analysis Prepare daily/weekly MIS on pricing, promotions, and stock movement. Track category-wise sell-through and stock cover. Identify gaps impacting sales due to stock-outs or pricing errors. Support data analysis for markdown and liquidation planning.

Requirements

• Strong attention to detail
• Analytical and problem-solving skills
• Excellent communication skills

Qualifications

• Bachelor’s degree in Commerce, Business, Retail, or related field

Preferred Technologies

• Strong attention to detail
• Analytical and problem-solving skills
• Excellent communication skills