Program Manager

About the job

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Pune – India; Hybrid The R&D Program Management team is seeking a program manager to drive on-time releases. You will facilitate the development and the releases of at least two products. This is a fast-paced role in a highly technical, global environment. This is a hybrid role, with time split between working from home and being in our Pune office. Due to the international nature of the company, many meetings occur between 6:30 p.m. and 8:30 p.m. IST, and there is occasional need to attend meetings that run later. This job opportunity would be a good fit for candidates with excellent communication skills who can coordinate and drive multiple complex projects. Core Responsibilities: • Ensure all required release activities are on time, on track, and accounted for through our documented release workflows • Keep stakeholders up to date on multiple releases • Create and maintain automation for standard processes • Organize and run cross-functional status meetings with efficiency • Communicate with stakeholders to escalate and remove impediments and manage risk • Own the processes for your products and be willing to assist others as necessary • Coordinate planning activities and the documentation of process changes • Lead change management processes and activities to ensure timely decisions • Drive at least one non-release project or program Your Day-to-Day: • Monitor Jira issues, including requests for Jira changes • Facilitate conversations and workshops, both planned and ad hoc • Generate and share meeting notes, including key decisions, action items, and escalations • Ensure action items from meetings are tracked to closure • Report on project and release statuses • Enforce cross-functional processes • Maintain all necessary documentation Skills: • High level of organization and attention to detail • Excellent written and verbal communication skills • Proactive approach to identifying and solving problems • Ability to motivate others • Ability to work both independently and collaboratively Requirements: • Bachelor’s degree • 8+ years of total experience • 4+ years as a Jira Administrator • 2+ years experience with Agile project management or Agile frameworks • 8+ years of experience as a Release Manager, Project Manager, Program Manager, or Release Train Engineer • 10+ years working with software development teams and management Preferred Qualifications: • Degree or certificate in data analysis or similar • Experience developing for Jira with Java, Python, or JavaScript/TypeScript • PMP certification or equivalent

Requirements

• Program Management
• Agile Project Management
• Communication Skills
• Risk Management

Qualifications

• Bachelor’s degree

Preferred Technologies

• Program Management
• Agile Project Management
• Communication Skills
• Risk Management

About the company

PTC is a global technology company bringing the physical and digital worlds together, enabling organizations to improve operations and create innovative products. With nearly 7,000 employees, it emphasizes team growth and collaboration.