Program Manager

About the job

Overview of the role The Program Manager will play a pivotal role in driving SLGS’s strategic and transformational agenda. This role combines strategic execution, cross-functional leadership, and program delivery excellence. The incumbent will be responsible for conceptualizing, orchestrating, and delivering programs that create measurable business impact, client value, and organizational capability uplift. This is a unique opportunity for a professional who can think strategically, influence cross-functionally, and execute with precision — helping reimagine Sun Life Global Solutions as a digital, data-led, and AI-powered organization. Key Responsibilities 1. Strategy Execution & Program Leadership. • Translate SLGS’s strategic priorities into actionable multi-workstream programs with defined business outcomes. • Serve as the portfolio lead for SLGS initiatives spanning technology, operations, and corporate functions. • Partner with functional heads and global stakeholders to ensure alignment and sponsorship. 2. Cross-Functional Orchestration • Act as the strategic liaison across business groups, technology, and enablement functions, ensuring integrated execution. • Manage governance, cadence, and decision forums for critical initiatives. • Drive risk, dependency, and change management across workstreams. 3. Innovation & Technology Enablement • Co-lead ideation and incubation of technology-enabled solutions, including GenAI and automation opportunities. • Partner with Engineering, Data, and Digital teams to accelerate experimentation and scale deployment. • Evaluate emerging technologies and contribute to SLGS’s innovation roadmap. 4. Performance Management & Reporting • Establish robust program management frameworks, metrics, and dashboards for executive visibility. • Deliver crisp, outcome-oriented reporting for SLGS Leadership and global stakeholders. • Track value realization and ensure sustained adoption post-deployment. Key Skills & Experience • 10–15 years of experience in program management, strategy execution, or transformation roles (preferably in BFSI, GCC, or consulting). • Proven success managing large, cross-functional initiatives with measurable business impact. • Strong understanding of technology transformation, digital enablement, and AI/GenAI concepts. • Excellent executive communication and stakeholder management skills. • Comfort working in an agile, high-growth, and globally matrixed environment. Ideal Candidate Attributes • Strategic Thinker: Connects enterprise vision with actionable execution pathways. • Outcome-Oriented: Focused on measurable impact, not just activity. • Innovator: Curious about emerging tech and capable of converting ideas into scalable pilots. • Connector: Strong collaborator who can influence without authority. • Change Champion: Embodies a growth mindset and drives reinvention across teams.

Requirements

• strategy execution
• cross-functional leadership
• program delivery excellence
• stakeholder management

Qualifications

• 10–15 years of experience

Preferred Technologies

• strategy execution
• cross-functional leadership
• program delivery excellence
• stakeholder management

About the company

Sun Life is a financial services company focused on providing financial security and health solutions to clients around the world. It offers products and solutions including insurance, investment, and savings plans.