Program Manager

About the job

Role Overview We are seeking a dynamic and results-oriented Program Manager to lead our undergraduate customer lifecycle pre-sales initiatives. You will play a pivotal role in driving revenue growth, user engagement, and market expansion for our educational technology products and services. Responsibilities : Strategic Growth Initiatives : Develop and implement comprehensive strategies to accelerate revenue growth, focusing on sales optimization, user acquisition, and engagement. Market & Competitive Analysis : Stay updated on market trends, competitor landscape, and industry data to identify growth opportunities and prioritize strategic initiatives. User Acquisition & Engagement : Spearhead efforts to attract and convert users through targeted marketing campaigns, personalized engagement strategies, and compelling value propositions. Data-Driven Optimization : Leverage data analytics to refine acquisition funnels, enhance user onboarding, and reduce customer churn, maximizing lifetime value. Performance Measurement : Establish, monitor, and analyze key performance indicators (KPIs) related to revenue, sales, and subscriber acquisition. Use insights to drive continuous improvement. Cross-Functional Collaboration : Collaborate closely with marketing, value offering, sales, and counseling teams to ensure alignment of growth efforts with overall business goals. Qualifications : Proven Experience : Demonstrated success in leading customer lifecycle and pre-sales initiatives, preferably in the education technology sector. Analytical Mindset : Strong analytical skills and a data-driven approach to decision-making. Growth-Oriented : Passion for driving growth, innovation, and continuous improvement. Strategic Thinker : Ability to develop and execute comprehensive growth and revenue strategies aligned with business objectives. Cross-Functional Collaboration : Exceptional interpersonal and communication skills to foster effective collaboration across teams.

Qualifications

• Proven Experience in leading customer lifecycle and pre-sales initiatives
• Strong analytical skills
• Passion for driving growth and innovation
• Exceptional interpersonal and communication skills