Program Manager

About the job

Program Manager – Undergraduate (UG) | Job Description Role Overview: We are seeking a dynamic and results-oriented Program Manager to lead our undergraduate customer lifecycle pre-sales initiatives. You will play a pivotal role in driving revenue growth, user engagement, and market expansion for our educational technology products and services. Responsibilities: Strategic Growth Initiatives: Develop and implement comprehensive strategies to accelerate revenue growth, focusing on sales optimization, user acquisition, and engagement. Market & Competitive Analysis: Stay updated on market trends, competitor landscape, and industry data to identify growth opportunities and prioritize strategic initiatives. User Acquisition & Engagement: Spearhead efforts to attract and convert users through targeted marketing campaigns, personalized engagement strategies, and compelling value propositions. Data-Driven Optimization: Leverage data analytics to refine acquisition funnels, enhance user onboarding, and reduce customer churn, maximizing lifetime value. Performance Measurement: Establish, monitor, and analyze key performance indicators (KPIs) related to revenue, sales, and subscriber acquisition. Use insights to drive continuous improvement. Cross-Functional Collaboration: Collaborate closely with marketing, value offering, sales, and counseling teams to ensure alignment of growth efforts with overall business goals. Qualifications: Proven Experience: Demonstrated success in leading customer lifecycle and pre-sales initiatives, preferably in the education technology sector. Analytical Mindset: Strong analytical skills and a data-driven approach to decision-making. Growth-Oriented: Passion for driving growth, innovation, and continuous improvement. Strategic Thinker: Ability to develop and execute comprehensive growth and revenue strategies aligned with business objectives. Cross-Functional Collaboration: Exceptional interpersonal and communication skills to foster effective collaboration across teams.

Requirements

• Customer Lifecycle Management
• Sales Optimization
• User Engagement
• Data Analytics
• Cross-Functional Collaboration

Qualifications

• Proven experience in leading customer lifecycle and pre-sales initiatives
• Strong analytical skills

Preferred Technologies

• Customer Lifecycle Management
• Sales Optimization
• User Engagement
• Data Analytics
• Cross-Functional Collaboration