Program Manager – Content Innovation

About the job

Title : Program Manager – Content Innovation About the Role: Gartner is seeking a dynamic Program Manager to lead and drive multiple high-impact programs and projects focused on content innovation, including data acquisition and management initiatives that enable next-generation content creation. This role will oversee strategic system implementations, survey tool and data analytics projects, and foster innovation across the content lifecycle. What You’ll Do: • Lead and manage a project related to content innovation, including data acquisition, data management, and data analytics to support content creation and business objectives. • Partner with business stakeholders to understand and analyze business processes, translating them into actionable IT requirements and strategic system enhancements. • Oversee the end-to-end implementation of strategic system projects, working closely with developers, product owners, and business teams. • Drive tool experiences and data analytics initiatives to enhance the quality and impact of content products. • Stay current with emerging technologies, with a strong interest in AI and a willingness to lead or support internal AI-driven projects. • Partner with business owner to formulate program roadmaps, write and refine stories, manage JIRA backlogs, and facilitate effective prioritization in alignment with organizational goals. • Manage stakeholder communications, set expectations, and ensure alignment across multiple teams and executive sponsors. • Well versed with Agile/Scrum practices, collaborating with Scrum Masters to ensure effective sprint planning, backlog grooming, and delivery cadence. • Facilitate cross-functional discussions to resolve program issues, remove impediments, and drive continuous improvement. • Monitor program performance, track KPIs, and report progress to leadership and executive stakeholders. • Foster a collaborative, innovative, and inclusive team culture. What You’ll Need: • Bachelor’s or higher degree in Computer Science, Information Systems, Business, or a related field, or equivalent practical experience. • 6–8 years of experience in program or project management, with a strong background in Agile/Scrum methodologies. • Demonstrated experience managing multiple, concurrent programs/projects, especially those involving content innovation, data acquisition/management, and analytics. • Proficiency in JIRA for story writing, backlog management, roadmap planning, and tracking program deliverables. • Proven ability to translate complex business processes into clear IT requirements and system solutions. • Strong stakeholder management and communication skills, with experience influencing across all levels of the organization. • Adept at driving prioritization efforts and facilitating decision-making in a matrixed environment. • Experience working closely with developers, product owners, and business teams. • Exposure to or a strong interest in AI technologies and experience supporting or leading AI-related projects is a plus. • Excellent organizational, analytical, and problem-solving skills with strong attention to detail. • Self-starter with a continuous improvement mindset and a passion for delivering high-quality results.

Requirements

• Program management
• Agile/Scrum methodologies
• Data analytics
• Stakeholder management

Qualifications

• Bachelor’s degree in Computer Science or related field
• 6-8 years experience

Preferred Technologies

• Program management
• Agile/Scrum methodologies
• Data analytics
• Stakeholder management

Benefits

• Highly competitive compensation
• World-class benefits

About the company

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.