Program Manager – International Business

About the job

Owning the value proposition, market insights, GTM, and revenue of upGrad programs in International markets. As a Program Manager – International Business at upGrad, you will own the end-to-end execution of global learning programs for working professionals, from identifying learner needs to launching and scaling offerings with cross-functional teams. You will drive program performance, learner experience, and business outcomes with strong execution rigor and a consumer-first mindset. The role requires navigating ambiguity, managing multiple stakeholders and projects, and demonstrating bias for action in a fast-paced, multicultural environment. Key Responsibilities: • Consumer Insight & Program Design: Gather and translate insights on working professionals’ needs— such as course preferences, pricing expectations, and learning outcomes—into actionable inputs for program structure, curriculum, and positioning. • Cross-Functional Coordination: Work closely with marketing, content, admissions, and product teams to coordinate execution, resolve dependencies, and ensure smooth end-to-end delivery of programs. • Program Performance Management: Support revenue and cost targets for the assigned vertical by tracking key financial and operational metrics, identifying gaps, and flagging risks or opportunities in a timely manner. • Program Quality & Market Relevance: Regularly review program performance, study industry trends and competitor offerings, and recommend enhancements to improve learner value and market competitiveness. • Execution, Tracking & Continuous Improvement: Define operational KPIs, track program progress against milestones, and drive corrective actions to ensure on-time delivery, quality outcomes, and strong learner experience. What are we looking for: • Graduate or post-graduate with a strong academic background. • 3+ years’ experience in program management, product, strategy, or growth roles. • Strong consumer-first mindset with the ability to turn insights into action. • Proven experience driving cross-functional initiatives and stakeholder alignment. • Prior exposure to education or consulting is a plus. • High bias for action and ownership. • Open to relocating to Mumbai.

Requirements

• Program Management
• Consumer Insights
• Cross-Functional Coordination
• Performance Management
• Stakeholder Alignment

Qualifications

• Graduate or post-graduate

Preferred Technologies

• Program Management
• Consumer Insights
• Cross-Functional Coordination
• Performance Management
• Stakeholder Alignment