Project Manager

About the job

Job overview and responsibilities We are seeking a high-impact Project Manager to join our Digital Technology and Passenger Service System (PSS) PMO. This role is a strategic driver for our application modernization journey, transitioning legacy systems into scalable, resilient, and event-driven cloud-native applications. You will oversee high-stakes projects that leverage modern architectural patterns to ensure high availability for our critical passenger services. You will set-up the processes, teams and communication structures for this program. Beyond traditional tracking, you will orchestrate complex deliveries by exploring and utilizing AI-DLC tools, streamlining CI/CD pipelines and managing intricate cross-domain dependencies to ensure rapid, reliable, and secure software delivery. • Program governance: Develop a detailed program governance plan to set-up the best practices, streamline existing processes, implement AI-DLC in application development and monitor, track and report program progress at regular interval. • Planning & Monitoring: Develop detailed project plans to monitor and track progress, specifically analyzing the successful completion of short and long-term goals. Collaborate with US based PMO team on planning and prioritizing the projects. • Cross-Domain Scope & Dependency Management: Systematically map and manage complex technical and functional interdependencies across various business domains; coordinate integrated timelines and release schedules across shared services and platform teams to eliminate bottlenecks and ensure synchronized delivery. • Release Governance: Manage the complexities of frequent production releases or migration in a highly available environment, ensuring zero-downtime deployments and robust rollback strategies. • Risk & RAID Management: Proactively identify technical debt and risks related to data consistency in event-driven systems; maintain rigorous RAID logs to protect project timelines. • Strategic Reporting: Provide senior leadership with data-driven insights into project health, focusing on DORA metrics (Deployment Frequency, Lead Time for Changes, MTTR, and Change Failure Rate). • Scope & Budget Management: Assist in defining project scope and objectives involving all relevant stakeholders; manage changes to project scope, schedule, and costs using appropriate verification techniques. • Resource Management: Ensure resource availability and allocation to maintain technical feasibility. • Execution & Coordination: Coordinate internal resources and third parties/vendors for the flawless execution of projects. • Financial Analysis: Meet budgetary objectives and adjust project constraints based on financial analysis. • Documentation: Develop spreadsheets, diagrams, and process maps to document project needs and progress.

Requirements

• Program Governance
• Project Planning
• Cross-Domain Management
• Risk Management
• Resource Management
• Stakeholder Management

Qualifications

• Bachelor's degree in computer science
• 12+ years of overall experience
• 8+ years of project management experience

Preferred Technologies

• Program Governance
• Project Planning
• Cross-Domain Management
• Risk Management
• Resource Management
• Stakeholder Management

About the company

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.