Projects & NSO Manager

About the job

Role Summary The Projects & NSO Manager will be responsible for end-to-end management of all Broadway store openings—from site evaluation and design to construction, vendor coordination, and operational readiness. The ideal candidate is a hands-on project leader with a proven track record of managing high-street, mall-based, and retrofit retail formats. Key Responsibilities Design Management • Prepare design briefs based on business objectives and brand requirements, aligning with key internal stakeholders. • Collaborate with external design agencies and consultants (MEP, lighting, music, kitchen, etc.) to ensure cohesive, brand-aligned store designs. • Lead the full design lifecycle—from concept development to detailed GFC drawings and BoQs—to facilitate timely tendering and execution. • Maintain version control and timely circulation of design deliverables; ensure alignment across cross-disciplinary design packages. Projects & Fit-Out Management • Drive store execution from site survey to handover across high-street & mall projects. • Oversee design coordination, BOQs, budgeting, scheduling, construction, and final handover. • Ensure adherence to quality, cost, and time benchmarks across all NSO projects. • Use project management tools like MS Project / Primavera (P6) to plan and track progress. Leasing Support & Property Readiness • Support the real estate team in technical due diligence, feasibility analysis, and fitment evaluations. • Define scope of work, assist in landlord coordination, and facilitate timely site handovers. Cross-Functional Coordination • Collaborate with internal teams including design, VM, IT, operations, brand partners, and HR for seamless store go-lives. • Drive weekly “war-room” sessions to identify and unblock execution bottlenecks. Vendor & Budget Management • Finalize and manage vendors for civil, MEP, and retail fit-out works. • Monitor capex budgets, billing, audits, snags, and project documentation. Candidate Profile Must-Have Experience • 10–15 years in project management, Civil & MEP execution, fit-outs, and store launch in organized retail or commercial real estate. • Managed diverse retail formats including luxury, value, hypermarkets, department and FnB spaces. • Experience in setting up project management systems and processes from scratch. • Well-versed in stakeholder engagement and vendor negotiations. • Expertise in software like MS Project, Primavera, AutoCAD, Excel, and PowerPoint. Preferred Experience • Exposure to both traditional and new-age retail environments. • Hands-on experience in coordinating with mall developers and high-street property owners. • Highly process-driven with a proven track record in program management and documentation upkeep. • Bachelor’s or Master’s Degree in Architecture or allied fields is highly preferred.

Requirements

• Project Management
• Stakeholder Management
• Vendor Management
• Budget Management
• Design Coordination

Qualifications

• Bachelor’s or Master’s Degree in Architecture or allied fields

Preferred Technologies

• Project Management
• Stakeholder Management
• Vendor Management
• Budget Management
• Design Coordination