Quality Analyst – AR

About the job

Job Title: QA – AR (US Healthcare RCM) Job Summary: We are looking for a Quality Analyst – AR with strong experience in US Healthcare Revenue Cycle Management. The candidate should have hands-on experience in AR follow-up, auditing, root cause analysis, and performance monitoring. Key Responsibilities: • Audit AR transactions including Billing, Cash Posting, Credit Balance, Denial Management, and Correspondence. • Perform root cause analysis on AR issues, denials, and aged accounts (90+ days) and implement corrective action plans. • Monitor team performance and recommend improvement plans based on quality findings. • Prepare daily/weekly/monthly operational and quality reports. • Identify trends from reports and drive process improvements. • Provide constructive feedback and identify training needs based on audit results. • Ensure timely project delivery with accuracy and adherence to client guidelines. Requirements: • Graduate in any discipline. • 2+ years of experience as AR Caller and 1+ year as Quality Analyst in US Healthcare RCM. • Strong understanding of RCM metrics (Aging, Collections, Bad Debt). • Experience in auditing, root cause analysis, and reporting. • Good communication and analytical skills. • Comfortable working in Night Shift (6 PM – 3 AM IST).

Requirements

• AR Follow-up
• Auditing
• Root Cause Analysis
• Performance Monitoring

Qualifications

• Graduate in any discipline

Preferred Technologies

• AR Follow-up
• Auditing
• Root Cause Analysis
• Performance Monitoring