Relationship Officer

About the job

This is a full-time on-site role for a Relationship Officer based in Ghaziabad. The Relationship Officer will be responsible for managing client relationships, understanding customer needs, and ensuring excellent customer service. Key tasks include identifying business opportunities, promoting financial products, assisting clients in acquiring loans, and ensuring timely resolution of queries. Additionally, the role involves contributing to sales growth and collaborating with internal teams to meet organizational goals. Qualifications • Strong skills in Business Relationship Management and Finance • Excellent Communication and Customer Service abilities • Proficiency in Sales and a proven ability to meet or exceed targets • Strong interpersonal skills and the ability to build and maintain client trust • Highly motivated, results-driven, and capable of working independently • Knowledge of financial products and the lending process is an advantage • Bachelor’s degree in Business, Finance, or a related field

Requirements

• Business Relationship Management
• Finance
• Communication
• Customer Service
• Sales

Qualifications

• Bachelor’s degree in Business, Finance, or a related field

Preferred Technologies

• Business Relationship Management
• Finance
• Communication
• Customer Service
• Sales

About the company

Finova Capital is a Non-Banking Financial Company (NBFC) licensed by the Reserve Bank of India, headquartered in Jaipur. Established in 2015 by Mr. Mohit Sahney, the company is committed to supporting urban and rural underserved communities by providing loans to help start or grow micro and small businesses. With a mission to transform credit delivery for unorganized and financially excluded segments, Finova Capital strives to enable opportunities for micro and small enterprises to contribute to economic growth.