Renewal Sales Rep

About the job

Location: Mumbai Function: HV GCSS Requisition ID: 1035474 Our Company We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data. If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data. The Role The Renewal Sales Rep (RSR) will be responsible for managing, selling, renewing, and expanding service relationships with our customer base. In this role, the RSR will be expected to manage and assess opportunity areas and drive efficiencies to increase profitability and improve our overall renewal performance. This includes end-to-end customer experience in the renewal lifecycle and working with our team responsible for generating service quotes. This role will engage with multiple internal partners such as sales teams, district managers, support teams, and customers during negotiations. What you'll bring • 1-4+ years experience in service delivery-related role; business analyst, sales support, contract negotiations, pricing specialist, etc. Some sales related experience preferred • The ideal candidate will have a proven track record in technology-related sales or operations • Proven ability to work in matrices driven organization and build strong relationships with partner organizations • Strong written and verbal communication skills; specific experience with remote teams • Proficient English verbal and written skills, a must. • Proven ability to use financial/quantitative data in decision making and recommendations • Proven analytical reasoning, creativity, conceptual ability, critical thinking, and judgment skills • Ability to see the big picture and plan accordingly, yet detailed enough to handle the day to day customer interactions • Experience with Salesforce and Oracle databases to research accounts and uncover renewal opportunities • Additional skills: negotiation, change management About us We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society.

Requirements

• Sales Support
• Contract Negotiations
• Relationship Management

Preferred Technologies

• Sales Support
• Contract Negotiations
• Relationship Management

About the company

Hitachi Vantara is the data foundation trusted by the world's innovators, focusing on high-performance data infrastructure that empowers diverse industries.