Resident Manager

About the job

Company Description Pinch is a home concierge and lifestyle management company designed to simplify life for modern families, helping them reclaim their time and peace of mind. Our Lifestyle Managers manage all aspects of running a home, such as organizing tasks, managing schedules, hiring staff, and planning events. With the vision to elevate homes, we aim to replace daily micro-stress with balance, giving our clients more time for what truly matters in life. Whether it’s focusing on self-care, career, or family, our mission is to help clients live a more relaxed and well-managed life. Role Description This is a full-time, on-site position based in Gurugram for a Resident Manager at Pinch. The Resident Manager will be responsible for supporting property management operations, ensuring customer satisfaction, liaising with homeowners and tenants, overseeing daily tasks, and resolving issues effectively. The role involves planning and managing home-related activities, coordinating with service providers, maintaining property records, and ensuring smooth and efficient home operations to elevate the client experience. Qualifications • Property management and organizational skills, including scheduling, coordination, and record-keeping • Strong interpersonal and communication abilities to build and maintain client and vendor relationships • Problem-solving and multitasking capabilities to manage day-to-day issues effectively • Familiarity with tools or software related to home management or property coordination • Customer service orientation and attention to detail • Ability to work independently and take initiative in a fast-paced environment • Bachelor’s degree in Business, Management, or a related field is preferred • Prior experience in property management, lifestyle services, or relevant industries is an advantage

Requirements

• Property management
• Organizational skills
• Communication abilities
• Problem-solving
• Multitasking
• Customer service orientation
• Attention to detail

Qualifications

• Bachelor’s degree in Business, Management, or a related field

Preferred Technologies

• Property management
• Organizational skills
• Communication abilities
• Problem-solving
• Multitasking
• Customer service orientation
• Attention to detail

About the company

Pinch is a home concierge and lifestyle management company designed to simplify life for modern families, helping them reclaim their time and peace of mind.