Sales and Account Manager

About the job

Role Description This is a full-time on-site role located in Mumbai for a Sales and Account Manager. The role involves managing client relationships, focusing on customer satisfaction and account growth. Daily tasks include acquiring and onboarding new clients, driving lead generation efforts, ensuring a seamless customer experience, and achieving sales targets for offline and online payment products. Additionally, you will act as a liaison between clients and the company, providing exceptional service and addressing their needs proactively. Qualifications • Proficiency in Customer Satisfaction, Account Management, and Customer Service • Strong skills in Lead Generation and Communication • Ability to build relationships and maintain long-term client partnerships • Effective problem-solving and team collaboration skills • Prior experience in the payments or fintech industry is a plus • Bachelor’s degree in Business Administration, Marketing, or a related field • Basic understanding of merchant acquiring for online and offline payment products like payment gateway pos terminals etc.

Requirements

• Customer Satisfaction
• Account Management
• Customer Service
• Lead Generation
• Communication

Qualifications

• Bachelor’s degree in Business Administration
• Bachelor’s degree in Marketing
• Bachelor’s degree in a related field

Preferred Technologies

• Customer Satisfaction
• Account Management
• Customer Service
• Lead Generation
• Communication