Sales and Key Account Manager - Government & Trade Services (GTS)

About the job

About Intertek JOB DESCRIPTION Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 46,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely. True to the spirit of our founders, we lead the industry with unparallel ATIC services. The spirit ignited by our co-founder Thomas Alva Edison who gave one of the biggest inventions to the world - lightbulb, has guided all the Intertekers for 130 years and we continue to discover the Edison in ourselves every day! The opportunity for you to be a part of this heritage is right there, join our ever-better journey it's time to unveil your destiny. Location: Mumbai, India Department: Business Development & Sales Reporting to: Regional Head Position Overview The Sales and Key Account Manager - GTS will lead Business Development and Sales initiatives to expand Intertek's presence across Conformity Assessment and Market Access programs. The role focuses on acquiring new clients, strengthening strategic accounts, and supporting growth initiatives through strong market engagement, relationship management, and commercial excellence. Core Focus: Business Development & Sales • Business Development• Identify, target, and acquire new business across conformity assessment, regulatory compliance, and international trade programs. • Develop and implement structured sales strategies to deliver revenue and margin objectives. • Maintain a strong, healthy sales pipeline through continuous prospecting, networking, and industry engagement. • Develop compelling proposals, commercial offers, and presentations tailored to client needs. • Lead commercial discussions, negotiations, and closures with exporters, manufacturers, trade bodies, and government clients. • Support development and launch of new services aligned with market demands and growth potential. • Drive revenue acceleration in South Asia and strategic export and regulatory markets. Key Account Management • Manage and nurture key accounts to ensure retention, repeat business, and long-term value creation. • Serve as the single point of contact for all commercial and client relationship matters. • Strengthen relationships with key decision-makers and industry influencers. • Identify opportunities for cross-selling and up-selling across the GTS service portfolio. • Conduct Quarterly Business Reviews with major clients to drive performance insights and future growth discussions. • Ensure prompt handling of client queries, escalations, and service coordination. Market Intelligence & Strategic Inputs • Stay informed on global trade regulations, conformity assessment program updates, and industry developments. • New service developments • Conduct comprehensive market and competitor analysis to identify potential growth sectors. • Provide insights and recommendations to support sales strategies and business decisions. • Contribute to marketing campaigns, webinars, workshops, and client-engagement activities. Reporting & Internal Coordination • Maintain accurate CRM records, ensuring reliable tracking of leads, opportunities, proposals, and forecasts. • Prepare and share periodic sales and account updates with leadership. • Work closely with internal teams (BD, Technical, Operations, Cross Business Lines, Finance, and Global Offices) to ensure smooth client servicing and communication. Qualifications & Experience • Bachelor's degree in business administration, International Trade, or related field (MBA preferred). • 6–8 years of experience in Business Development, B2B Sales, and Key Account Management, ideally in TIC or international trade/regulatory sectors. • Proven success in achieving sales targets and driving new business acquisition. • Strong understanding of Conformity Assessment Programs, New business development, and global trade requirements. • Excellent communication, stakeholder engagement, and negotiation skills. • Proficient in MS Office, AI Tools, and CRM tools. • Willingness to travel for client visits, industry events, and government meetings. Key Competencies Strong hunter mindset and proactive sales approach. High commercial acumen and relationship-building skills. Strategic thinking with a strong client-centric approach. Results-driven, disciplined, and self-motivated. Strong integrity, professionalism, and accountability.

Qualifications

• Bachelor's degree in business administration, International Trade, or related field (MBA preferred)
• 6–8 years of experience in Business Development, B2B Sales, and Key Account Management, ideally in TIC or international trade/regulatory sectors

About the company

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 46,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains.