Sales Development Representative (SDR)

About the job

About The Company At PIPRA Solutions, we are driven by innovation, excellence, and customer success. As a technology-first company, we specialize in Artificial Intelligence (AI), Blockchain, Internet of Things (IoT), Cloud, and custom software development, transforming complex challenges into seamless, intelligent solutions. Job Summary We are seeking a motivated and dynamic Sales Development Representative (SDR) to join our growing sales team. The SDR will be responsible for generating and qualifying new leads, building strong relationships with potential clients, and driving pipeline growth for the sales team. The SDR is supposed to find and screen potential customers who could benefit from our products and services. This role is critical in identifying high-quality opportunities and setting up the sales team for success. As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closure for success. Key Responsibilities • Lead Generation & Prospecting: • Identify and research potential clients through various channels, including LinkedIn, email, and outbound calling. • Qualify leads by understanding their business needs and challenges. • Generate leads through cold calls and build relationships by nurturing warm prospects and finding potential new sales opportunities. • Manage inbound leads and engage in meaningful conversations to understand their requirements. • Anticipate needs by studying services and conducting market research to identify new leads. • Attend product training conferences and develop an understanding of our communication infrastructure. • Monitor and attend face-to-face and online meetings with prospects while handling the introductions and follow-up with the sales representatives. Pipeline Management: • Maintain an organized pipeline of prospects in the CRM system (e.g., Salesforce, HubSpot, etc.). • Schedule discovery meetings or demos for the Account Executives (AEs) and follow up accordingly. Relationship Building: • Develop and nurture relationships with prospects, ensuring continuous engagement through personalized communication. • Build trust and rapport with key decision-makers and stakeholders. Collaboration: • Work closely with the marketing team to follow up on inbound leads and align messaging. • Maintain a self-starter attitude while creating outreach strategies for new lead generation methods. • Collaborate with Account Executives to develop and execute effective outreach strategies. Performance Metrics: • Meet or exceed monthly and quarterly targets for lead generation, qualified opportunities, and meetings booked. • Track and report on key performance metrics to the Sales Head. Report to sales Head with weekly, monthly, and quarterly results. Qualifications • Education: Bachelor’s /Master's degree in Business, Marketing, Sales, or related field • Experience: • 2+ years of experience in a sales, business development, or customer-facing role (preferred). • Experience in SaaS, AI, Blockchain, or technology-based solutions is a plus. Soft Skills • Strong communication skills (both written and verbal). • Excellent interpersonal and relationship-building abilities. • Self-motivated, goal-oriented, and highly organized. • Ability to handle objections and rejection in a positive manner. • Familiarity with CRM tools and sales engagement platforms (e.g., Outreach, Salesloft). Why Join Us? • Competitive salary and commission structure. • Opportunities for professional growth and advancement. • Collaborative and innovative work environment. • Ongoing training and development to help you excel in your career.