Sales Operations Manager

About the job

About Darwinbox Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 100+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Vedanta, Mahindra, Glenmark, Yes Bank, Tata, Delhivery, DLF, Crisil, CRED, JG Summit Group, Starbucks, Nivea, Makemytrip, etc. The vision of Darwinbox is to build a world-class product company from Asia and is backed by marquee global investors like Salesforce, TCV, Sequoia Capital, Lightspeed Venture Partners, and Microsoft. Responsibilities Pipeline & Forecasting Excellence • Own weekly, monthly, and quarterly sales forecasting cadence. • Drive forecast accuracy through deal inspection, stage discipline, and risk flagging. • Build pipeline coverage models by region, segment, and sales motion. • Partner with Sales Leaders to identify slippage risks early and course-correct Sales Process & CRM Governance • Design and enforce stage-wise gating criteria across the sales funnel. • Improve CRM hygiene and adoption through automation, dashboards, and enablement. • Ensure CRM is the single source of truth for pipeline, forecasting, and reporting. • Lead CRM audits and drive continuous process simplification. Deal Desk & Commercial Support • Support complex enterprise deals on pricing, discounting, and approvals. • Partner with Finance, Legal, and Product Ops to ensure deal compliance. • Track deal cycle times, discount trends, and commercial effectiveness. • Enable scalable deal governance without slowing down sales velocity. Reporting, Insights & Business Reviews • Build and own sales dashboards (pipeline health, win rates, productivity, coverage). • Deliver weekly leadership scorecards and sales performance insights. • Support QBRs, MBRs, and AOP planning with data-backed analysis. • Translate data into clear actions for sales leadership. Sales Productivity & Enablement (Ops Lens) • Identify friction points in seller workflows and remove operational bottlenecks. • Partner with Enablement to operationalize sales plays and programs. • Track adoption of sales tools and processes. • Drive continuous improvement in seller productivity and effectiveness. Cross-Functional Collaboration • Act as the connective tissue between Sales, RevOps, Finance, Marketing Ops, and Product Ops. • Support GTM initiatives such as new market entry, new product launches, and pricing changes. • Align sales execution with company-level revenue goals. Requirements: • Post-Graduation Degree Preferred/MBA or Equivalent PGDM • B.Tech /BBM/BMS/BCom or equivalent degree • Strong analytical and problem-solving skills, with the ability to multitask • Excellent collaboration skills, with the ability to work effectively with cross-functional teams and ability to mentor and lead high performing team • Proficiency in spreadsheet tools (MS Excel, Google Sheets) • Saas Sales Operations experience is must • Knowledge & understanding about Hubspot CRM

Requirements

• strong analytical skills
• problem-solving
• collaboration
• SaaS Sales Operations
• Hubspot CRM

Qualifications

• Post-Graduation Degree Preferred/MBA or Equivalent PGDM
• B.Tech /BBM/BMS/BCom or equivalent degree

Preferred Technologies

• strong analytical skills
• problem-solving
• collaboration
• SaaS Sales Operations
• Hubspot CRM

About the company

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech.