Sales Operations & Onboarding Coordinator

About the job

Sales Operations & Onboarding Coordinator Company: DynPro Reports To: SVP of Revenue Location: Mohali, India Employment Type: Full-Time Role Overview DynPro is hiring a Sales Operations & Onboarding Coordinator to support our sales, recruiting, and delivery operations. You’ll keep our systems, reporting, and onboarding workflows accurate, up to date, and moving within SLA. This is a coordination-heavy role that needs strong follow-through, comfort with data, and confidence communicating with multiple stakeholders. Key Responsibilities • Maintain CRM/ATS data hygiene (JobDiva or similar) including pipeline stages, activities, notes, and required fields • Prepare and publish weekly/monthly reporting for leadership (pipeline, activity, conversions, deal velocity, operational KPIs) • Maintain resourcing trackers, onboarding trackers, and operational dashboards; ensure data accuracy across sources • Support deal execution by coordinating proposals, templates, case studies, and approval steps • Manage and update client portal/VMS workflows (Fieldglass, Beeline, Magnit, Workday or similar) as required by accounts • Coordinate candidate/contractor/supplier onboarding end-to-end and ensure completion within defined SLAs • Communicate onboarding steps, timelines, and missing items clearly to candidates, suppliers, recruiters, and internal teams • Partner with HR/Payroll/Finance on onboarding dependencies (documents, compliance, timesheet setup, PO/assignment inputs) • Identify workflow gaps and suggest improvements to reduce delays, rework, and data issues • Support periodic audits, data cleanups, and process documentation for scale and consistency Required Skills & Qualifications • 3–5 years in sales operations, staffing operations, onboarding coordination, or similar execution-heavy roles • Strong Excel skills (XLOOKUP/VLOOKUP, pivot tables, formulas, basic analysis) • Experience with ATS/CRM systems (JobDiva preferred; Salesforce/HubSpot acceptable) • Experience working with VMS/client portals (Fieldglass/Beeline/Magnit/Workday or similar) • Strong written and verbal communication; able to coordinate with clients, candidates, internal teams, and suppliers • High attention to detail, strong ownership, and comfort working across multiple systems simultaneously • Basic understanding of IT staffing/consulting roles and skills (Salesforce, ERP, Data/AI, general engineering) • Process mindset: you don’t just track problems—you help fix the workflow Preferred Qualifications • Experience in IT services, IT staffing, or professional services environments • Exposure to B2B sales operations and reporting rhythms (weekly pipeline reviews, monthly ops reporting) • Ability to troubleshoot portal/workflow issues and coordinate resolution proactively.

Requirements

• Sales Operations
• Data Management
• CRM/ATS Systems
• Communication Skills

Qualifications

• 3–5 years in sales operations
• Strong Excel skills

Preferred Technologies

• Sales Operations
• Data Management
• CRM/ATS Systems
• Communication Skills

Benefits

• Opportunity for growth
• Collaborative culture

About the company

DynPro is a reputed IT services and consulting firm that specializes in delivering solutions and support in areas such as staffing, project delivery, and operational excellence.