Salesforce CRM Analytics

About the job

Area(s) of responsibility Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Role: Salesforce CRM Analytics Location: Pune only Experience: 5-7 years 5days work from office. • Work with stakeholders to gather and analyse business requirements for analytics and reporting needs • Design and develop Salesforce CRM Analytics datasets, lenses, dashboards, and stories to provide actionable insights and drive data-driven decision-making. • Configure and customize Salesforce CRM Analytics applications to meet specific business requirements, leveraging features such as SAQL (Salesforce Analytics Query Language), dataflows, and recipes. • Integrate Salesforce CRM Analytics with external data sources, including Salesforce CRM data, ERP systems, and other third-party applications. • Optimize performance and scalability of Salesforce CRM Analytics solutions, ensuring efficient data processing, storage, and visualization. • Conduct training and provide technical support to ensure successful adoption and utilization of Salesforce CRM Analytics solutions. • Domain Manufacturing & Automotive.

Requirements

• Salesforce
• Data Analysis
• Technical Support

Qualifications

• 5-7 years of experience

Preferred Technologies

• Salesforce
• Data Analysis
• Technical Support

About the company

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.