Salesforce Product Owner & Administrator

About the job

About Company: It is a Semiconductor manufacturing industry. Job Role : Salesforce Product Owner & Administrator Experience : 7.5+ Years Location : Bangalore Notice Period : Immediate to 30 Days Roles and Responsibilities: Salesforce Administration & System Management Serve as the primary Salesforce Administrator , managing system configuration, workflows, security settings, profiles, roles, ... permission sets, and data integrity. Oversee user management , including setup, deactivation, and permission adjustments. Monitor Salesforce health, performance, and security , ensuring system compliance with organizational standards. Manage data integrity and deduplication efforts , implementing best practices for data quality and governance. Identify, diagnose, and resolve system issues, providing technical support and training for end users. Oversee Salesforce releases , ensuring system updates and enhancements align with business needs. Product Ownership & Business Analysis Translate business requirements into clear business documentation, epics, and user stories . Conduct workshops and interviews to gather and document functional and nonfunctional requirements . Partner with stakeholders, architects, and IT teams to convert business requirements into system solutions . Define product roadmaps , ensuring solutions align with business objectives and Salesforce capabilities. Drive enhancements and system improvements , ensuring scalability and efficiency. Testing & Quality Assurance Work with QA teams to develop and maintain regression test suites . Facilitate User Acceptance Testing (UAT) and ensure solutions meet business needs before deployment. Maintain traceability of product and release goals , ensuring business alignment. Stakeholder Engagement & Communication Act as the primary liaison between business users and IT teams. Foster strong relationships with internal business units, IT teams, and vendors . Collaborate with cross-functional teams to drive adoption, training, and best practices. Provide regular reporting and insights to leadership on Salesforce performance, adoption, and upcoming changes.