Senior Account Manager

About the job

JD: Senior Account Manager - Client Servicing & Social Media - 3 Positions We are looking to hire individuals who are passionate and intelligent, and who are willing to build a career in Client servicing or account management. • Job role: Key Account Manager • Experience: Min 5 years • Job Location: Hyderabad • Salary: depending on the relevance of experience and industry • Industry Experience: Ad agency experience preferred but not mandatory Responsibilities: - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Be a part of the client meeting, take briefs, and communicate with various teams, be a part of the strategy pitch. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Meet clients every now and then to ensure the monthly plan of action and deliverables are met - Clearly communicate the progress of monthly/quarterly initiatives to the client - Forecast and track key account metrics - Assist with challenging client requests or issue escalations as needed Social Media: - Work with clients and the team, to create a social media strategy that collaborates with marketing and advertising campaigns, and research top influencers, competitors, and trends in clients’ industries. - Handle & optimise all the social channels of respective clients,(ex. Facebook, Instagram, Twitter, Google+, YouTube). - Analyse and report social media actions on a monthly basis for successes and new opportunities. - Should know how to set up and run campaigns across Facebook / IG. Desired Skills: Very good Communication skills, Proactive, Independent Contributor, Should be able to work in a team.

Requirements

• Client Servicing
• Account Management
• Communication
• Teamwork

Preferred Technologies

• Client Servicing
• Account Management
• Communication
• Teamwork