Senior Analyst - Marketing Analytics and Operations

About the job

Job Description Summary -Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, onboarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Key Responsibilities - Deliver customer requirements within agreed service level agreements using structured project management - Ensure all deliverables meet the highest standards of quality and accuracy - Manage projects to achieve on-time delivery within stipulated deadlines - Support creation and maintenance of standard operating procedures - Develop and maintain knowledge repositories with qualitative and quantitative insights - Participate actively in knowledge sharing sessions across teams - Report technical complaints, adverse events, and special cases within 24 hours - Coordinate distribution of marketing samples where applicable - Maintain clear documentation and communication throughout service delivery - Drive continuous improvement initiatives to enhance service efficiency Essential Requirements -Proven experience in operations management and execution -Strong background in project management with structured methodologies -Hands-on experience within the pharmaceutical industry -Ability to manage multiple stakeholders and complex projects effectively -Excellent analytical thinking and problem-solving skills -Proficiency in digital marketing and strategic marketing practices -Strong communication skills with ability to create clear documentation -Fluency in English

Requirements

• Operations Management
• Project Management
• Analytical Thinking
• Digital Marketing
• Communication Skills

Preferred Technologies

• Operations Management
• Project Management
• Analytical Thinking
• Digital Marketing
• Communication Skills

About the company

Novartis is a global healthcare company that provides solutions to address the evolving needs of patients worldwide. With a commitment to innovation and scientific advancements, Novartis focuses on creating value and supporting the patient's journey from prevention to therapy.