Senior Associate - Learning and Performance

About the job

HOW MIGHT YOU DEFY IMAGINATION You''ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world''s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. What you will do In this vital site enablement role, you will be reporting to the Senior Manager, Corporate Learning Programs, where the Senior Associate is responsible for: • Learning Program Execution & Coordination • Support implementation of learning solutions aligned to functional and enterprise capability needs. • Coordinate logistics for training programs, systems, and platforms (e.g., scheduling, materials, communications). • Ensure accurate, timely completion of training activities that contribute to project or program milestones. • Content & Data Management • Maintain and update learning records, materials, and digital assets in learning systems. • Conduct data integrity checks, reconcile discrepancies, and support audit-readiness for learning compliance. • Learning Analytics & Reporting • Apply analytical skills to interpret training data, performance trends, and learner feedback. • Prepare reports or insights used by L&P partners to enhance program effectiveness. • Stakeholder & Customer Support • Engage with business partners, SMEs, and cross-functional teams to understand learning needs and program requirements. • Provide responsive support to learners and managers regarding L&P processes and tools. • Process & Quality Improvement • Recommend process improvements within assigned areas based on recurring issues or observed gaps. • Participate in documenting and enhancing standard operating procedures for consistency in L&P delivery. • Collaboration & Cross-Functional Working • Build effective working relationships with colleagues inside and outside the immediate team. • Work with peers in HR, Quality, and functional learning partners to ensure alignment and seamless program execution. • Guidance to Others • Provide support, informal coaching, or training to colleagues or new team members on L&P processes and tools. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Manager Learning and Performance professional we seek will have these qualifications. Basic Qualifications: • Master''s degree • Or Bachelor''s degree and 2 years of Talent, Learning and Development, or Instructional Design experience • Or Associate''s degree and 6 years of Talent, Learning and Development, or Instructional Design experience Preferred Qualifications: • Experience supporting training programs, content management, or learner support. • Ability to work within established processes and support enhancements to learning workflows. • Familiarity with learning methodologies, adult learning principles, or enterprise learning tools (e.g., LMS, LXP). • Experience with Learning Management Systems (e.g., Saba, Cornerstone) or content platforms. • Experience in regulated environments (GxP, pharma, biotech) or training compliance support. • Familiarity with project coordination for learning initiatives. • Exposure to instructional design processes, even if not designing full curricula. • Ability to analyze learning data (completion rates, feedback trends). • Solid proficiency with tools such as Excel, SharePoint, or learning platforms. • Comfort working with training data, compliance records, or audit-related documentation. • Ability to collaborate with internal stakeholders across functions. • Clear written and verbal communication to support learning program documentation, instructions, and learner communications.

Requirements

• learning program execution
• content management
• stakeholder engagement
• analytical skills

Qualifications

• Master's degree
• Bachelor's degree
• Associate's degree

Preferred Technologies

• learning program execution
• content management
• stakeholder engagement
• analytical skills

About the company

At Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide.