Senior Associate Marketing Ops

About the job

To ensure smooth coupon setup and deployment as per the offer request for Stores and Online. To quality check all the tasks carried out by the team in line with defined frameworks - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed critical metrics - Solves problems by analyzing solution alternatives - Reviewing the request form received from planners and providing advice on the feasibility/best process to be followed for campaigns - Setting up of coupons in different tools as per the request received - Generating redemption and other reports as the need arises by the business - Collaborating with the IT team to ensure that the codes are generated on time and resolve issues, if any - Quality checking and approving the coupon setup delivered by the team to ensure 100% accuracy - Keeping self up to date with process changes and ensuring the same is reflected in process documents and SOPs - Handling the mail box and team trackers to ensure all workload is delivered on time - Ensuring transition of process knowledge to associates - Troubleshooting any coupon issues received from the customer service team and detailing the same Relevant functional experience Adv MS Office – Excel, Word, Basic PowerPoint Eye-to-Detail Speed and Accuracy Planning & Organising Process Mapping Tools and Techniques At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve. At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed. We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.

Requirements

• Coupon setup
• Quality checking
• MS Office
• Process Mapping

Preferred Technologies

• Coupon setup
• Quality checking
• MS Office
• Process Mapping

About the company

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