Senior Associate, Remit Product Lead
About the job
Job Purpose • Major task will be to drive FX business in the branches through continuous engagement. Analyzes a combination of product usage and product performance data to derive meaningful insights that would serve as a guide to better product and decision making for our business leaders. Key Accountabilities • Drive FX business in the branches • Collaborate with stakeholders for smooth processing of transaction and improve the process • Optimizing the User Experience • Data collection, extraction and analysis • Adhere to financial regulations and compliance standards Job Duties & Responsibilities • Product development: Collaborate with cross-functional teams to conceptualize, design, and develop innovative foreign remittance products that meet customer needs and regulatory requirements. • Market Research: Conduct thorough market analysis to identify trends, competitor offerings, and customer preferences in the international money transfer landscape especially on inbound remittances, travel card, physical currency etc. • Data Analytics: Collecting / interpreting data and report the results back to the relevant members of the business. Identify patterns and trends in data sets. • Regulatory Compliance: Ensure products adhere to relevant financial regulations and compliance standards in different regions, working closely with legal and regulatory affairs teams. • User Experience: Focus on optimizing the user experience by incorporating user feedback and leveraging design principles to enhance the usability and efficiency of foreign remittance platform. • Partnership Management: Cultivate and manage relationships with payment processors, fintech, travel companies, education consultants and other stakeholders involved in the foreign remittance ecosystem. • Marketing Support: Collaborate with marketing teams to develop effective campaigns and promotional materials that highlight the benefits of the foreign remittance products to target audiences. • Customer Support: Work closely with customer support teams to address inquiries, resolve issues, and gather valuable insights for continuous improvement. Requirements • 1-2 Years of experience in wealth. Education / Preferred Qualification • MBA or CA. Core Competencies • Relationship management • Data Analytics • Training team members • Disciplined approach • Effective Marketing skills Technical Competencies • Well versed with EXCEL • Data Analysis tools to help users to track & visualize the data.
Requirements
- Data Analytics
- Product Development
- Market Research
- User Experience
- Regulatory Compliance
Qualifications
- MBA
- CA
Preferred Technologies
- Data Analytics
- Product Development
- Market Research
- User Experience
- Regulatory Compliance
About the company
DBS is a market leader in the consumer banking business offering a comprehensive array of financial solutions designed to help customers realise their dreams and ambitions throughout various life stages. The bank emphasizes innovation and customer-centric solutions.
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