Senior Business Analyst

About the job

Skills – Mandatory : Requirement gathering , BRD , FRD Domain : Retail banking /finance domain Total Years of Experience : 8years Location : Kochi/TVM Notice Period : Immediate Job Purpose (both Onsite / Offshore) Highly experienced Senior Business Analyst with deep Retail Banking domain expertise to partner with customers in designing, evaluating, and implementing end-to-end financial systems. Job Description / Duties and Responsibilities • Lead end-to-end analysis and solution design across core retail banking functions, including Loans & Credit, Branch & Customer Services, Mortgage Operations, SME/Small Business Banking, Risk, Compliance & Fraud Management, and Cards & Merchant Services. • Assess current-state banking processes and define future-state workflows, operational models, and functional improvements aligned with regulatory and business objectives. • Consult with stakeholders to define requirements for banking platform setup, integrations, product configuration, customer journeys, and operational workflows. • Conduct industry benchmarking, competitive analysis, and market scanning to support strategic decision-making and product positioning. • Strong understanding of payment rails and standards (domestic schemes, cross-border remittance flows, ISO 20022, SWIFT, NPP, clearing & settlement, FX handling). • Expertise in payment processing operations—authorization, capture, settlement, reconciliation, chargeback handling, mandates (for Direct Debit), and risk/fraud controls. • Perform strategic positioning assessments, identify opportunities for differentiation, and recommend commercially viable operating models. • Build financial models to evaluate business cases, pricing models, credit impact, operational cost structures, and ROI for proposed solutions or system transformations. • Convert complex business needs into detailed functional and non-functional requirements, use cases, process flows, and user stories. • Ensure clear alignment between customer expectations, regulatory constraints, and system capabilities. • Define acceptance criteria, support backlog refinement, and collaborate with architects and engineering teams to ensure technical feasibility. • Analyse regulatory requirements across KYC/AML, credit risk, consumer lending standards, fraud controls, and governance frameworks. • Ensure the designed financial system complies with relevant national financial regulations and internal risk policies. • Lead customer workshops, requirement discovery sessions, and decision-making forums. • Validate system functionalities through test case reviews, UAT support, and operational readiness assessments. Job Specification / Skills and Competencies : • 8–12+ years of experience as a Business Analyst in Retail Banking, Financial Services, or Core Banking transformation. • Strong expertise in financial modelling, competitive analysis, market research, and commercial assessment Deep functional knowledge in: • Loans & Credit Origination and Servicing • Customer Service Operations • Cards, Payments & Merchant Services • Risk, Compliance & Fraud Controls • Excellent understanding of core banking platforms, digital banking, and industry-standard integration patterns. • Exceptional communication, documentation, and stakeholder management skills. • Relevant financial certification (preferred). • Excellent analytical and problem-solving skills. • Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines). • Knowledge of integrations with third-party systems, such as credit bureaus and appraisal services. • Experience with Agile methodologies. • Proficiency in tools such as Microsoft Office, Visio, and JIRA.

Requirements

• Requirement gathering
• FRD
• BRD
• Financial modeling
• Agile methodologies
• Microsoft Office

Qualifications

• Relevant financial certification (preferred)

Preferred Technologies

• Requirement gathering
• FRD
• BRD
• Financial modeling
• Agile methodologies
• Microsoft Office

About the company

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