Senior Business Manager

About the job

Location Name: Karjat Job Purpose: Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Duties And Responsibilities: • Managing and supporting the effective deployment of the team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to the most profitable opportunities. • Achieving & exceeding Business goals. • Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. • Meeting up with CAT A builders and getting their projects approved with BAFL. • Negotiation with the builders for getting business in a cost-effective manner. • Identifying the need for sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. • Ensure implementation of promotional plans & contests and suggesting new and innovative promotion plans for the area of work. • Recruiting and Retaining high performers. • Ensuring the highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings are done on time and in an effective manner. • Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. • Sales & Collect Model - Managing Collections of the acquired portfolio. Key Decisions / Dimensions (Key decisions taken by job holder at his/her end): • Case approval with ROI limit. • INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job): Internal Clients: Roles you need to interact with inside the organization to enable success in your day-to-day work. • Internal Team • Off Rolls team • Risk team • Credit Team • Collections Team • Support Teams (HR, Admin, IT) External Clients: Roles you need to interact with outside the organization to enable success in your day-to-day work. • Customers • DSA’s • DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job): Financial Dimensions (These should be quantifiable numerical amounts): • 2-6 CRs depending on market size and condition. Other Dimensions (Significant volume dimensions associated with the job): • Total Team Size: (8-12) • Number of Direct Reports: 2-3 • Number of Indirect Reports: 0-4 • Number of Outsourced employees: (0-5) • Number of locations: 1-5 • Number of products: 1 Major Challenges: • Customer Service is challenging in a dynamic market. • Policies for Secured Required Qualifications And Experience: • Qualifications Graduates with relevant sales experience of 1-3 years (also graduates with experience of 8-10 years may apply) • Work Experience: Graduates with relevant sales experience of 1-3 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience. • Prior & relevant experience in the Financial Services Industry, with specific experience in Personal Loans, Business Loans, or loans against/purchase of commercial properties. • Demonstrated success & achievement orientation. • Excellent communication skills. • Strong bias for action & driving results in a high-performance environment. • Demonstrated ability to lead from the front. • Excellent relationship skills. • Strong analytical skills to drive channel performance and drive profitability. • High motivational levels and needs to be a self-starter. • Working knowledge of Excel.

Requirements

• Sales culture development
• Team management
• Negotiation skills
• Sales training analysis
• Customer engagement

Qualifications

• Graduates with relevant sales experience of 1-3 years
• Experience of 5-6 years may apply

Preferred Technologies

• Sales culture development
• Team management
• Negotiation skills
• Sales training analysis
• Customer engagement