Senior Customer Success Manager

About the job

You will be responsible for providing complete support to the customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What Will You Do ... • Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans)...

Requirements

• Customer Success Management
• Technical Aptitude
• SaaS

Qualifications

• B.E (Computer Science) / B.E(Information Technology)/ B.Sc (IT)
• 6+ years of experience as a Customer Success Manager or Account Manager

Preferred Technologies

• Customer Success Management
• Technical Aptitude
• SaaS

About the company

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands including marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2's Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.