Senior Digital Operations Director

About the job

Job Description: We are seeking a Senior Digital Operations Director to drive our digital strategy and oversee the development of a robust digital backbone. • Define and execute the company's digital roadmap, focusing on technology, automation, integrations, data flow, analytics, and digital operations. • Evaluate and optimize existing systems for simplicity, scalability, and efficiency. • Digital Strategy: Develop and execute a comprehensive digital strategy that aligns with the company's goals and objectives. • System Integration: Ensure seamless system integration across all channels, guaranteeing a unified customer experience. • Automated Workflows: Build automated workflows across sales, marketing, operations, and customer service, streamlining processes and enhancing productivity. • Data Flow: Optimize customer journeys and lifecycle marketing across direct-to-consumer (D2C) and marketplace channels. • Data Governance: Implement robust governance, data privacy, and compliance standards, ensuring adherence to industry regulations. • Tech Partnerships: Lead relationships with technology vendors, agencies, and integration partners, driving innovation and collaboration.