Senior Forward Deployed Engineer

About the job

As a Senior Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork. Responsibilities: • Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs, leveraging frameworks such as TensorFlow, PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex). • Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems. • Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction. • Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency. • Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement. • Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks. • Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning. • Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership. • Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results. Qualifications: • Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field. • 6+ years of experience in backend software development, with at least 2 years in a senior-level role. • 3+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development. • Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks. • Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration. • Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments. • Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority. • Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR). • Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.

Requirements

• AI/ML
• Python
• JavaScript
• APIs
• Microservices
• Data Analysis
• Collaboration
• Risk Assessment
• Compliance

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field.

Preferred Technologies

• AI/ML
• Python
• JavaScript
• APIs
• Microservices
• Data Analysis
• Collaboration
• Risk Assessment
• Compliance

About the company

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work.