Senior / Group Manager of People Operations

About the job

Role Objective As the Senior / Group Manager of People Operations you will be the custodian of our payroll integrity and statutory hygiene. You will lead the Engine Room of HR ensuring that 2500 MediBuddy employees are paid accurately and our incentive structures drive performance and our compliance record remains gold-standard for audits. You will also act as a strategic partner in Annual Operating Plan (AOP) budgeting and financial forecasting. Key Responsibilities 1. Payroll & Compensation Excellence • End-to-End Payroll: Oversee the monthly payroll cycle for 2500 employees (Full-time Contract and Consultant models). • Incentive Management: Own the design calculation and timely payout of sales and departmental incentives. • Increment Cycles: Lead the execution of annual/mid-year appraisal payouts and salary revisions. 2. Statutory Compliance & Audits • Governance: Ensure 100% compliance across PF ESIC PT Gratuity and LWF. • Licensing: Manage and renew all local registrations including the Shops & Establishment Act across multiple locations. • Audit Ownership: Lead internal and external HR audits. Act as the primary point of contact for labor inspectors and statutory auditors. • Insurance: Manage corporate group medical (GMC) and personal accident (GPA) insurance policies and claims. 3. Financial Planning & Analytics • AOP & Budgeting: Collaborate with Finance and HR Leadership to build the Annual Operating Plan for headcount costs. • Forecasting: Provide monthly variances and rolling forecasts for people-related expenses. • MIS & Reporting: Deliver high-impact HR dashboards, monthly MIS, and ad-hoc reports to the leadership team. 4. Team Leadership • Mentor and manage a team of 34 HR Ops professionals. • Drive process automation to reduce manual intervention in the payroll and compliance workflow. Candidate Profile Feature Requirement • Experience: 10-14 years of core HR Ops / Payroll experience. • Industry: Experience in high-growth Tech / Digital Health / Fintech or large-scale Retail is preferred. • Expertise: Deep knowledge of Indian Labor Laws and the latest payroll taxation norms. • Tools: Hands-on experience with HRMS payroll systems and advanced Excel. Success Attributes • Analytical Rigor: You don’t just report numbers; you find the story behind them. • Compliance Mindset: You believe in First Time Right and have zero tolerance for statutory lapses. • Stakeholder Management: Ability to navigate conversations with both Finance (on budgets) and Employees (on grievances).

Requirements

• Payroll Management
• Compliance
• Financial Planning
• Team Management

Qualifications

• MBA in HR or Finance

Preferred Technologies

• Payroll Management
• Compliance
• Financial Planning
• Team Management

About the company

MediBuddy focuses on making healthcare accessible and understandable, leveraging technology to deliver quality healthcare services efficiently. They pride themselves on a robust platform that integrates various health services for a seamless user experience. The company seeks to innovate in the digital health space, ensuring that their service model is both customer-focused and impactful.