About the job
Role Overview: You will be a part of Ramboll's Global HR Operations team which is a team that provide HR operation services to the various countries across Ramboll using HR applications globally (e.g. Workday). As a Global HR Coordinator, you will mainly be responsible for providing the HR Operation support on the various HR Process linked with the entire employee Life cycle. Main Role Responsibilities: • General HR Operation processes and Workday system support (Service, Updates & Change requests) • Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA. • Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services. • Providing support to TL in the successful transition of Operational tasks. • Assist Team lead with documentation creation and SOP updation. • Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer. • Ensure strong adherence to defined Turnaround time and SLA. • Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.
Requirements
- HR Operations experience
- Customer service
- Workday
- HRIS tools
- Communication skills
Qualifications
- 3-5 years of experience
Preferred Technologies
- HR Operations experience
- Customer service
- Workday
- HRIS tools
- Communication skills
Benefits
- Hybrid work culture
- Learning and development opportunities
- Mental health support
About the company
Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Ramboll in India has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions.
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