Senior HR Specialist

About the job

The Senior HR Specialist – Shared Services (APAC) is a senior HR professional responsible for supporting and coordinating HR Shared Services operations for a diverse APAC employee population (supporting Headcount of approx. 600) — including Malaysia, India, Australia, Korea, and EOR jurisdictions such as Hong Kong, Singapore, and Thailand. This role ensures HR data quality, compliance with local employment practices, coordinated escalation of employment matters, and consistent delivery of HR services across these markets. The position is based in India and collaborates with HR Business Partners, Shared Services, Legal, payroll, and external partners to provide seamless HR service delivery and risk-aware governance. What You’ll Do HR Shared Services & Data Governance • Ensure accurate HR lifecycle data in the HRIS (e.g., Workday) for all APAC employees and contractors, including statutory requirements in each country. • Oversee the quality and integrity of HR transactions processed via global shared services, external payroll partners, or vendors. • Act as a regional escalation point for HR operational issues, data discrepancies, and service quality gaps. • Maintain up-to-date Standard Operating Procedures (SOPs), control processes, and knowledge artifacts tailored to APAC requirements and manage the change management. • Run periodic data audits to check data quality and identify & fix the process gaps for continuous improvement. Employee & Manager Support • Serve as a senior point of contact for employees and people leaders across APAC on HR policy questions, procedural guidance, and HRIS issues. • Triage employee and manager inquiries to appropriate resolution pathways — shared services execution, HRBP, Legal, or external advisors — with clear expectations and timelines. • Provide practical guidance for performance management, statutory leave, mobility, and other HR processes in line with local practices and global standards. • Support onboarding, role changes, offboarding, and transitions across APAC markets with a consistent, compliant experience.

Requirements

• HR Data Governance
• Compliance
• HR Operations

Qualifications

• Bachelor’s degree in Human Resources
• Business Administration

Preferred Technologies

• HR Data Governance
• Compliance
• HR Operations

Benefits

• Health & Wellness
• Flexible Downtime
• Continuous Learning
• Invest in Your Future
• Family Friendly Perks

About the company

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility.