Senior HRBP

About the job

Decisions is transforming how enterprises operate by providing a powerful no-code process automation platform. Our mission is to make business processes smarter, faster, and more collaborative—so organizations can innovate at scale without writing code. As our Senior HRBP at Decisions, you will play a key role in managing HR operations for our Global Operations Center (GOC) while collaborating with our US and Mumbai teams. This in-person role is responsible for managing the full employee lifecycle (hire-to-retire) approximately 85% of the time and supporting recruiting efforts around 15% of the time. The ideal candidate is a well-rounded HR professional with 4 to 10 years of solid HR experience who can handle operational tasks with precision while contributing to strategic talent initiatives. This position requires strong adaptability, the ability to navigate cross-cultural teams, and a proactive approach to supporting our organization. Key Objectives Objective #1: Deliver excellence across HR operations and employee lifecycle management. • Oversee end-to-end HR operations, including onboarding, offboarding, payroll coordination, benefits administration, and employee data management. • Maintain accurate records in HR systems (e.g., Keka HR) and ensure compliance with local labor laws and company policies. • Partner with the US and Mumbai HR teams to ensure alignment of global HR policies and practices. • Prepare HR reports, metrics, and dashboards for leadership review. • Support performance management, including goal setting, performance reviews, and employee development plans. Objective #2: Foster employee engagement and support a positive workplace culture. • Support and implement employee engagement initiatives and wellness programs to enhance team morale and retention. • Partner with managers to address employee relations concerns with empathy and professionalism. • Assist in learning and development initiatives, ensuring employees have access to career growth resources. Objective #3: Support HR compliance and process improvements. • Ensure all HR operations comply with local labor laws and regulatory requirements. • Participate in audits and ensure the timely completion of compliance-related tasks. Objective #4: Assist with recruitment and talent acquisition. • Partner with the talent team to support recruiting activities, including resume screening, scheduling interviews, and assisting in candidate experience. • Collaborate with hiring managers to understand role requirements and provide guidance on candidate evaluation. Key HR Focus Areas • HR Strategy: Delivery on the company’s strategic & short-term HR objectives in India in collaboration with the global HR objectives. • Employee Success: Drive employee engagement, development and retention, including management of employee performance and employee relations.

Requirements

• HR Operations
• Employee Lifecycles
• Employee Engagement
• Performance Management
• Compliance

Qualifications

• MBA in Human Resources
• 5 to 10 years of experience in HR operations

Preferred Technologies

• HR Operations
• Employee Lifecycles
• Employee Engagement
• Performance Management
• Compliance

About the company

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise.