About the job
Job Brief: We are looking for an enthusiastic Senior Inside Sales Specialist to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. Responsibilities: 1. Contact potential or existing customers to inform them about a product or service using scripts 2. Answer questions about products or the company 3. Ask questions to understand customer requirements and close sales 4. Direct prospects to the field sales team when needed 5. Enter and update customer information in the database 6. Take and process orders in an accurate manner 7. Handle grievances to preserve the company's reputation 8. Go the extra mile to meet sales quota and facilitate future sales 9. Keep records of calls and sales and note useful information Requirements: 1. Min 2 years of experience in Ed-tech. 2. Ability to learn about products and services and describe/explain them to prospects 3. Excellent knowledge of English 4. Excellent communication and interpersonal skills 5. Cool-tempered and able to handle rejection 6. Outstanding negotiation skills with the ability to resolve issues and address complaints.
Requirements
- Sales Skills
- Customer Relationship Management
- Communication Skills
- Negotiation Skills
Preferred Technologies
- Sales Skills
- Customer Relationship Management
- Communication Skills
- Negotiation Skills
About the company
Started in 2016, PrepLadder specializes in medical examinations and provides access to education services and preparation material for exams such as NEET PG, AIIMS PG, NEET SS, and FMGE. Founded by Deepanshu Goyal, Vitul Goyal, and Sahil Goyal, the company has over 85,000+ active subscribers. In July 2020, PrepLadder was acquired by UNACADEMY.
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