Senior Key Account Manager

About the job

Key Responsibilities: • Client Relationship Management: Build and maintain strong, long-lasting relationships with key enterprise clients. Serve as the main point of contact for all client-related issues and needs. • Strategic Planning: Develop and execute strategic account plans to drive growth and achieve sales targets. Identify opportunities for upselling and cross-selling within existing accounts. • Customer Satisfaction: Ensure high levels of customer satisfaction through proactive communication, timely resolution of issues, and consistent delivery of excellent service. • Revenue Growth: Achieve revenue targets and drive growth by identifying and pursuing new business opportunities within assigned accounts. • Collaboration: Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to account management and service delivery. • Reporting and Analysis: Monitor account performance, analyze key metrics, and prepare regular reports for senior management. Use data-driven insights to inform account strategies and improve client outcomes. • Contract Negotiation: Lead contract negotiations and renewals with enterprise clients, ensuring favorable terms for both the client and the company. • Market Insight: Stay up to date with industry trends, market conditions, and competitor activities to provide clients with relevant and timely insights. Benefits: • Collaborative and innovative work environment. • Dynamic & high-performing team that thrives in a fast-paced environment. • Opportunities for professional growth and development. • Cutting-edge technology stack and tools. • Make a significant impact on our products and user experience. • Join a team of passionate, creative, and driven individuals. • 5 Days working. • Flexible Working Hours. • Experience a good work culture with regular fun activities. • Health medical insurance coverage with Family, etc.

Requirements

• Client Relationship Management
• Strategic Planning
• Customer Satisfaction
• Revenue Growth
• Collaboration

Preferred Technologies

• Client Relationship Management
• Strategic Planning
• Customer Satisfaction
• Revenue Growth
• Collaboration

Benefits

• Health insurance
• Flexible working hours
• Professional growth opportunities