Senior Lead - Technology Risk Control Assessment

About the job

Role And Responsibilities ITSM Control Assessment Leadership Lead the planning, coordination, and execution of ITSM control assessments across a defined scope of Incident, Change, and Problem Management processes, ensuring alignment with applicable policies and standards. Control Design and Effectiveness Evaluation Identify control gaps, execution weaknesses, and process deviations, and clearly articulate root causes and associated risk impacts. Validate that controls are:• Properly defined and documented• Consistently executed• Supported by complete, accurate, and appropriate evidence. Control Assessment Documentation Ensure control assessment outputs and supporting artifacts are accurately documented and maintained within ServiceNow / Integrated Risk Management tooling, in accordance with established requirements. Issue Identification and Risk Treatment Support the identification, documentation, and escalation of control issues arising from assessments, including coordination of issue creation where applicable. Advise control owners on appropriate risk treatment options (remediation, acceptance, or escalation), in alignment with Technology Risk standards. Stakeholder Engagement and Coordination Participate in working groups and governance forums related to control effectiveness, RCSA readiness, and ITSM risk management. Provide clear, concise, and timely communication on assessment status, risks, and outcomes to senior stakeholders. Continuous Improvement and Standardization Identify themes, trends, and systemic issues across ITSM control assessments and recommend enhancements to processes, controls, testing approaches, and assessment methodologies. Support readiness for future assessments, audits, and regulatory reviews through consistent execution and documentation practices. Industry Awareness Maintain awareness of emerging industry standards and best practices relevant to ITSM controls and risk management. Knowledge And Experience Bachelor's degree in computer science or a related discipline, with typically 10+ years of experience in technology risk, security, or control environments (or an equivalent combination of education and experience). Recognized technical expert with deep knowledge in area(s) of expertise and strong working knowledge across related domains. Demonstrated analytical capability, sound judgment, and strong consultative and communication skills. Ability to work effectively with clients, IT leadership, staff, vendors, and consultants. Preferred certifications: ITIL Foundation. CISA, CISSP, or CRISC Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

Requirements

• ITSM control assessments
• risk management
• continuous improvement

Qualifications

• Bachelor's degree in computer science
• related discipline

Preferred Technologies

• ITSM control assessments
• risk management
• continuous improvement

Benefits

• flexible work culture

About the company

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.