Senior Manager – CRM (Growth Marketing)

About the job

Emeritus is looking for a Senior Manager – CRM (Growth Marketing) to join our dynamic global Marketing team. This is a remote, full-time opportunity for experienced professionals passionate about driving user engagement and revenue growth through data-driven CRM strategies. As a part of Emeritus, you’ll play a key role in shaping CRM strategy and execution to engage our expanding global learner base. The ideal candidate will combine strategic thinking with hands-on expertise in platforms like Salesforce Marketing Cloud (SFMC) or CleverTap, working across teams to build impactful, compliant, and highly personalized campaigns. Key Responsibilities include: • Owning quarterly revenue targets and designing end-to-end CRM campaigns for growth and reactivation. • Collaborating closely with creative, analytics, business, and technology teams. • Shaping content and segmentation strategies based on user behavior and business priorities. • Running experiments and optimizing personalization frameworks across channels (email, WhatsApp, SMS). • Ensuring technical excellence, compliance with data laws, and seamless cross-functional execution. What We’re Looking For: • 6–15 years of experience in growth marketing or CRM roles at technology or fast-growth organizations. • Strong analytical acumen and proficiency with tools like Excel and SQL. • Proven success executing multi-channel campaigns for global audiences. • Excellent communication and stakeholder management abilities. • Bachelor’s degree in marketing, business, or a related field (MBA preferred). Join us in our mission to make high-quality education accessible and affordable worldwide, in collaboration with over 80 top universities and institutions. Apply now and be part of a team shaping the future of learning at scale.

Qualifications

• 6-15 years of experience in growth marketing or CRM roles
• Bachelor’s degree in marketing
• business
• or a related field