Senior Manager, Customer Analytics

About the job

Senior Manager, Customer Analytics Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Manager, Customer Analytics Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Org., Yield and Analytics, Traveler and Partner Service Platform, Legal Team, Strategy and Corporate Development Team, and People & Places Org. Are you passionate about data and analytics? Do you want to be at the forefront of a truly customer-centric organization? We are looking for a hardworking and intelligent individual to fill the Senior Manager, Customer Analytics role, leading a small group of analysts and supporting our B2C brands. As a core member of our team, you will be working with data and applying advanced data science techniques in a fun and stimulating environment. There are a variety of exciting projects that you will work on to drive business strategy. Your insights will be used to enhance our customer value proposition, improve customer acquisition and engagement, drive customer lifetime value, deliver an amazing customer experience and better understand the customer behavior across multiple brands owned by Expedia Group. This is an exciting opportunity for a team-player who wants to be a central part of a truly customer-focused team. The successful individual will have people management experience, will be able to work with minimal instruction and oversight, enjoy working on multiple tasks and projects at the same time and own projects end to end. Critical to your success in this role is a love of data (we love data!) - developing insightful analysis that you communicate in a clear and compelling way.

Requirements

• Data analysis
• Advanced analytical techniques
• Python
• SQL
• Machine learning
• Big data handling
• Visualization
• Storytelling

Qualifications

• Bachelor's or Master's or PhD in Mathematics, Science, Statistics, Economics

Preferred Technologies

• Data analysis
• Advanced analytical techniques
• Python
• SQL
• Machine learning
• Big data handling
• Visualization
• Storytelling

Benefits

• Travel perks
• Generous time-off
• Parental leave
• Flexible work model

About the company

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.