Senior Manager – Financial BI AI Solutions

About the job

RingCentral is the #1 global leader in cloud-based communications and collaboration software. We’re a $2.5 billion company that’s growing at 30+% annually and we’re expanding our Finance Team to make sure we stay way ahead of the competition. Ready to join the most innovative Finance Program in the industry? RingCentral’s award-winning Finance Team is a collaborative, goal-oriented organization that invests heavily in its people. Third parties like IHS Markit, Frost & Sullivan, and Aragon Research consistently list RingCentral. Role Overview We are seeking a Senior Manager – Financial BI AI Solutions with 12-15 years of experience to lead the end-to-end design, development, and deployment of an AI-powered Financial Chatbot (Fin Chatbot) ecosystem. This role blends financial analytics, applied AI/ML, and cloud architecture to build conversational intelligence that enables real-time insights and executive decision support. Key Responsibilities 1. Strategic Leadership & Product Ownership - Define the AI-driven financial analytics roadmap integrating BI, data science, and conversational AI. - Lead a team of BI developers, data engineers, and ML engineers to deliver enterprise-grade financial AI systems. - Partner with Finance, IT, and Cloud Engineering teams to scale the Fin Chatbot platform. 2. Fin Chatbot Development & Architecture - Architect and deploy chatbots using Vertex AI (Search, Chat, Agent Builder) or AWS Bedrock + Lex + Kendra. - Build front-end conversational interfaces using Streamlit (mandatory) and/or React/Next.js, hosted via Cloud Run / AWS ECS / Fargate. - Integrate LLMs (Gemini, GPT, Claude, or Titan) for natural language financial analysis, summarization, and forecasting. - Connect data sources from BigQuery / Snowflake / Redshift and cloud storage for contextual Q&A; and retrieval. 3. Data Engineering & Governance - Design and manage ETL/ELT pipelines using Dataflow / Glue / Airflow / dbt. - Ensure robust data governance, lineage, and access control across ERP and analytics systems. - Integrate with Netsuite, SAP, or Workday Adaptive for real-time financial data ingestion. 4. AI/ML & Automation - Develop AI-powered forecasting and anomaly detection models using Python (mandatory), PySpark, and Vertex AI / SageMaker. - Implement RAG pipelines using LangChain, FAISS, or Elasticsearch. - Deploy microservices using FastAPI / Flask, containerized with Docker / Kubernetes (GKE/EKS). 5. Operational Excellence - Manage CI/CD pipelines with Cloud Build / AWS CodePipeline. - Implement FinOps cost monitoring and AI performance governance. - Ensure compliance with financial data privacy and security policies. Required Skills & Experience - Bachelor’s or Master’s degree in Computer Science, Data Analytics, or related field. - 12+ years of experience in financial analytics, BI, or data strategy, with at least 5+ years in a managerial/leadership role. - Mandatory: Proficiency in Python and Streamlit for application and chatbot development. - Strong experience with GCP (Vertex AI, BigQuery, Cloud Run) and/or AWS (Bedrock, SageMaker, Redshift, Lambda). - Expertise in SQL, PySpark, APIs, and data modeling. - Proven success in building conversational AI or analytical automation platforms. - Exceptional communication and stakeholder management skills, with the ability to influence at the executive level. What we offer: RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) - Comprehensive medical, dental, vision, disability, life and pet insurance - Flexible PTO - 401K match and ESPP - Wellness programs including virtual yoga, bootcamp, meditation classes and more - Paid parental leave - Milk Stork parental account - New parent gift box Bottom line: We are committed to hiring and retaining the best people because we know great people power our success. We’d love to hear from you.

Requirements

• financial analytics
• AI
• ML
• cloud architecture
• Python
• Streamlit

Qualifications

• Bachelor’s or Master’s degree in Computer Science
• Data Analytics
• related field

Preferred Technologies

• financial analytics
• AI
• ML
• cloud architecture
• Python
• Streamlit

Benefits

• Comprehensive medical insurance
• dental insurance
• vision insurance
• disability insurance
• life insurance
• pet insurance
• Flexible PTO
• 401K match
• ESPP
• Wellness programs

About the company

RingCentral is the #1 global leader in cloud-based communications and collaboration software. With a valuation of $2.5 billion, the company has been consistently expanding at over 30% annually. It is recognized for its work culture and is committed to investing in its people, as reflected in numerous industry awards.