Senior Manager GL Risk

About the job

Location Name: Kota - Aerodrame Circle Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Duties and Responsibilities: • Owning of all Fraud management activities – pre and post sourcing for consumer products across RGL locations. Minimizing fraud losses to ensure robust portfolio health. • Process Implementation. • Effective Location Visit. • Process enhancement • Evaluate the current frauds process continuously and changes to be made to be more effective • Capabilities to build for identification as well resolution of gaps to achieve/maintain the policy. Minimum 8 HUB locations to be covered in a Quarter, team engagement every quarter. Recovery of fraud loss cases minimum 30% of the identified fraud cases. • People Management • ESS score of team should be >= 90 • Ensure proper handholding & guidance for development of the team. • Gap identification & professional training nominations • Manage team's expectation through timely goal setting and performance management process. Provide timely and clear feedback for performance improvement. Team attrition should be <=10%( in yearend) • Data Support. • CRCU & Special projects. • Process enhancement: Process improvement with close monitoring to ensure error free process, also looking at pennant to have full utilizations of system features. Creating metrics of all fraud related process to enable dashboards and to manage each process effectively Evaluate the current process and changes to be made to be more effective and TAT to be maintained Ensuring timely reporting, investigations and current process is smoothly operated Timely deliverables of MISs, PPT for Risk Review Deck for apprising findings to the Management • Coordination with business Team • Support business with market updates/trends. • Support Risk head of products. • Process of Invisible Monitoring and Intelligence rule. • Gather RCU progress report to Business Head. • Ensuring strong deterrent sent in market by timely action and Investigations, which helps business for smooth functioning • Ensuring quality of output for cases given to RCU for fraud verification is accurate and no fraud goes through on such cases • Proposed Changes & Suggestions in credit policy-location wise and Pan India Level, providing updates on frauds. Increase Hit rate of Invisible Monitoring/Intelligence Rule 20% • Recovery of fraud loss cases-if any • Ensuring RCU helps to eliminate fraud cases, and no fraud losses • Support for quality RCU reporting and fraud catch before disbursal of loan to minimize fraud loss • Ensuring time to time updating of fraud trends/ market intelligence management Required Qualifications And Experience Required Qualifications and Experience: • Graduate/Postgraduate with relevant experience of minimum of 5 years. • Should have managed a fraud prevention and fraud control activity directly in a large-scale retail business involving large number of retailers and locations for at least 5 years. • Gold loan experience in fraud mitigation process and/or risk policy experience will be an added advantage. • Good communication and analytical skills and strong eye for detail. • Understanding and experience of the base retail/consumer loan originations platforms and ability to deliver enhancements in a consistent basis. • Good presentation and data management skills.

Requirements

• Fraud Management
• Risk Policy
• Analytical Skills

Qualifications

• Graduate
• Postgraduate

Preferred Technologies

• Fraud Management
• Risk Policy
• Analytical Skills

About the company

Bajaj Finserv provides financial services and solutions, including loans and insurance products.