Sprinklr India Private Limited

Senior Manager - ML Engineer

Sprinklr India Private Limited
Gurugram ₹ Not disclosed
Last week
On-Site
70%
Job Match Score

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About the job

We are looking for a highly skilled and experienced Senior Manager – AI/ML to lead and scale our Artificial Intelligence and Machine Learning initiatives. In this role, you will drive the development, deployment, and optimization of AI/ML models and solutions that directly impact business outcomes. You will lead a team of data scientists, machine learning engineers, and analysts, working closely with product, engineering, and business stakeholders. What will you do: • Lead the end-to-end lifecycle of AI/ML projects, from problem definition and data exploration to model development, deployment, and monitoring. • Manage and mentor a cross-functional team of AI/ML professionals. • Define the AI/ML roadmap and strategy aligned with business goals. • Oversee data governance, model accuracy, performance, and ethical AI practices. • Collaborate with engineering and product teams to integrate ML models into production systems. • Stay abreast of the latest AI/ML technologies, frameworks, and research. • Ensure scalability, reliability, and performance of AI/ML systems. • Present findings and insights to senior leadership and stakeholders. • Drive innovation by identifying new AI opportunities within the organization.

Requirements

  • AI/ML
  • Python
  • TensorFlow
  • Project Management

Qualifications

  • Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, Mathematics, or a related field

Preferred Technologies

  • AI/ML
  • Python
  • TensorFlow
  • Project Management

Benefits

  • Paid time off
  • Healthcare coverage
  • Mentoring Program

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About the company

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

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