Senior Operations Manager

About the job

Our client, a dynamic and rapidly expanding technology firm, is seeking a highly strategic and experienced Senior Operations Manager to lead their remote operations division. This pivotal role is responsible for overseeing and optimizing the company's operational processes, driving efficiency, and developing robust strategies to support business growth. You will work closely with executive leaders to define operational goals, implement best practices, and ensure seamless execution across all departments. Key responsibilities include developing and managing operational budgets, identifying cost-saving opportunities, and improving overall productivity. The Senior Operations Manager will be tasked with leading cross-functional teams, fostering a collaborative and high-performance work environment, and implementing change management initiatives to drive operational excellence. You will analyze operational data, identify key performance indicators (KPIs), and develop dashboards to track progress against strategic objectives. Experience in supply chain management, project management, and process improvement methodologies (e.g., Lean, Six Sigma) is essential. This is a fully remote position, requiring you to effectively manage teams and operations from a distance. Exceptional leadership, communication, and organizational skills are paramount, as is the ability to think critically and solve complex business challenges. You will play a crucial role in shaping the future direction of the company's operations, ensuring scalability and sustainability in a competitive market. This opportunity offers significant autonomy and the chance to make a substantial impact on a growing organization. Responsibilities: • Develop and implement strategic operational plans to align with company objectives and growth targets. • Oversee daily operations across various departments, ensuring efficiency and effectiveness. • Manage operational budgets, identify cost-reduction opportunities, and optimize resource allocation. • Lead, mentor, and develop high-performing remote teams, fostering a culture of collaboration and accountability. • Implement and refine operational processes and workflows to enhance productivity and quality. • Analyze operational data, establish KPIs, and generate regular performance reports for senior management. • Drive continuous improvement initiatives using methodologies such as Lean and Six Sigma. • Manage cross-functional projects, ensuring timely and successful completion. • Develop and maintain strong relationships with internal stakeholders and external partners. • Identify and mitigate operational risks, ensuring business continuity and resilience. Qualifications: • Master's degree in Business Administration, Operations Management, or a related field. • Minimum of 8 years of progressive experience in operations management, with a strong focus on strategic planning and execution. • Proven experience leading and managing remote teams effectively. • Demonstrated expertise in process improvement methodologies (Lean, Six Sigma). • Strong financial acumen with experience in budget management and cost control. • Excellent leadership, communication, and interpersonal skills. • Proficiency in project management tools and software. • Strong analytical and problem-solving abilities with a strategic mindset. • Ability to manage complex projects and drive change initiatives. • Experience in a fast-paced technology or startup environment is a plus.

Requirements

• Operations Management
• Process Improvement
• Budget Management
• Change Management
• Leadership

Qualifications

• Master's Degree

Preferred Technologies

• Operations Management
• Process Improvement
• Budget Management
• Change Management
• Leadership