Senior Product Associate

About the job

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Small and Mid-sized Business Payments team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, ... supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery • Considers and plans for upstream and downstream implications of new product features on the overall product experience • Writes the requirements, epics, and user stories to support product development, in coordination with the Product Manager and engineering partners • Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives • Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation • Work closely with Product Manager, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience. Required qualifications, capabilities, and skills • 3+ years of experience or equivalent expertise in product management or a relevant domain area • Proficient knowledge and experience in the product development life cycle, including discovery, requirements definition, writing stories, and developing use cases and validation criteria • Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management • Self-starter with strong problem-solving skills, attention to detail, and ability to analyze complex business processes • Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs) • Proficient with JIRA, Microsoft Office tools, and Confluence Preferred qualifications, capabilities, and skills • Experience working in financial services, retail banking, or payments

Requirements

• Product development
• User research
• JIRA
• Microsoft Office
• Confluence

Qualifications

• 3+ years of experience in product management

Preferred Technologies

• Product development
• User research
• JIRA
• Microsoft Office
• Confluence

About the company

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